Trane Comfort Specialist Survey Feedback

“Their work is the best and you get their services without much waiting.  Always polite and accommodating.”    Lottie Noblet, Shelby

“They were very prompt.  They arrived 15 minutes after my call.”    Tom Sabourin, Shelby

“Promptness-knowledge-and professionalism.”    Richard Vent, Shelby

“They responded quickly and did not overcharge me.”   Brent Smith, Shelby

“They worked around my schedule.”   Marla Armstrong, Shelby

“Technicians arrived on time and they were professional.”   William Spaulding, Shelby

“Always very courteous and professional.  Would recommend them to anyone."  Rudy, Shelby

“Our family has dealt with Quality for many years and we are completely satisfied.” 

Barkdull Funeral Home, Shelby

“Was on time to do the job.  Friendly and capable.  Honest and dependable. Excellent service people.”   Richard Wagner, Shelby

“Really overall satisfied with the service we got.  Impressed with the promptness and efficiency.

We definitely would recommend them.”  Keith Clark, Shelby

“Fast reliable service–excellent technician.”  Shelby Police Department, Shelby

“Owner of the company and the service people are prompt and kind.  They will come out any time of the day or night.”  Ken Pry, Shelby

“The technician was knowledgeable–on time–did a very thorough check of the equipment–and explained everything in terms I could understand.”  Sherry Kidwell, Shelby

“I have had this dealer for years and have been happy with them.  They are always courteous and prompt.”  Michael Davis, Shelby

“They were very courteous and came when they said they would.” Doris Cumberworth, Shelby          

“Very nice-cut installers - we love the even heat throughout our home.” Jim Whisler, Shelby

“The prompt service - good attitude and helpful advice from the serviceman.”  Dennis Snelson,

“They installed a new air conditioner and thermostat, we had the other one 16 years with no problems.  Love the new unit.”  Alice King, Shelby

“The salesman was very professional and answered all my questions.  The two men who installed the furnace and air conditioner were very friendly, knowledgeable, and professional.”  William Spaulding, Shelby

“Trane is a nice dependable unit, money well spent.”   Jack Kegley, Shelby

“I have dealt with this company for years. They are always courteous and helpful and very good.”   John Boals,  Crestline

“Service man was knowledgeable, but patient with my questions, friendly and personable.”  Kathy Woodyard, Willard

“Very satisfied with the service I received on Super Bowl Sunday!”  James Claus, Willard

“Quick response, cleaned up well. Handled just right, very happy with them.”  Don Kalb    

“Happy with the A/C.  Very neat installation.  Managed to put the unit in the back yard and do very little damage to the garden.  Unit operates very quietly.  Would buy another, if needed.”    Vanessa Hindman, Mansfield

“The serviceman at Quality (Trane) is a very friendly and personable man. We are very satisfied with him and will continue to call as we need to.” Crossroads Center for Change, Mansfield

“The overall service was excellent.”  Greg Melching, Ontario

“The overall quality of the furnace compared to the furnace we replaced. The willingness of the dealer to make sure that we are totally satisfied.”  Wayne Towslee, Plymouth

“The best thing was the knowledge and effectiveness of the service.”   Sandy Courtright